Whether you forgot to scan your QR code at the restaurant? can't seem to get your balance to update or you just can't remember where you saw them last, we can help. Just fill out the form below, and we'll sort it out.
Before you begin, double check that your claim meets the following criteria:
Both this form and your receipt must be submitted within 24 hours of your purchase. You can always scan and earn points, but you can only make one (1) claim per 24 hour period, and no more than four (4) claims per calendar month.
We need the email address linked to your MyWendy’s account to process a points request. Without the correct email, we won’t be able to give you those sweet, sweet points.
You’ll be awarded points for your eligible purchase, less any tax and Rewards/offers redeemed up to a maximum of 100 pts. It can take up to 14 days to review and process your awarded points.
We'll need the date of your transaction (1). Followed by the time (2). And the store number, which is digits after the zeros (3). We'll need the check number (4). And finally, enter the subtotal on the receipt (5).